Delivery Terms

At Epsilon Life, we are committed to providing you with a smooth and reliable delivery experience. Below you’ll find all the details you need to know about our delivery terms.

Delivery Options & Charges

We offer a variety of delivery options to suit your needs:

• Standard Delivery: £2.95 (Free for orders over £20)
  • Estimated delivery time: 3-5 working days
• Express Delivery: £4.95
  • Estimated delivery time: 1-2 working days

Delivery Times

Orders placed before 2 PM (Monday to Friday) will be processed and dispatched on the same day. Orders placed after 3 PM or on weekends and bank holidays will be processed the next working day.

International Delivery

We currently offer international delivery to select countries. Shipping charges and delivery times vary depending on the destination.

Please check our website for more details or contact our customer service team for specific inquiries.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with tracking details. You can use this information to track the status of your delivery.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery time, please contact our customer service team. We will investigate the issue and ensure you receive your order as soon as possible.

Delivery Address

Please ensure that your delivery address is correct at the time of placing your order. We cannot be held responsible for orders delivered to an incorrect address provided by the customer.

Changes to Delivery Terms

Epsilon Life reserves the right to update or change these delivery terms at any time. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about our delivery policies.

Thank you for choosing Epsilon Life. If you have any questions or need further assistance, please do not hesitate to contact us.